These Terms & Conditions ("Agreement") govern your access to and use of the sand77 platform, including all gaming products, financial transactions, bonuses, and support services available at sand77.ws. By registering an account or using any part of the sand77 platform, you confirm that you have read, understood, and agreed to be bound by this Agreement in full.
Please read carefully. This Agreement constitutes a legally binding contract between you ("User", "Player", "you") and sand77 ("Company", "Platform", "we", "us", "our"). If you do not agree with any part of these Terms & Conditions, you must immediately cease all use of the sand77 platform.
In these Terms & Conditions, the following definitions apply unless the context requires otherwise:
Access to and use of the sand77 platform is strictly subject to the following eligibility criteria:
Age Verification: sand77 is committed to preventing underage gaming. KYC identity verification including proof of age is mandatory before any withdrawal is processed. Accounts found to belong to individuals under 21 years of age will be immediately suspended and all associated funds handled per sand77's Responsible Gaming Policy.
Each User is permitted to hold only one (1) registered sand77 account. Operating multiple accounts — whether under the same identity, different identities, or using different devices — is strictly prohibited and constitutes grounds for immediate account termination and forfeiture of all balances.
You are required to provide accurate and current information when registering your sand77 account, including your full legal name, Pakistani mobile number, date of birth, and any other information reasonably requested. You are responsible for keeping this information up to date.
You are solely responsible for maintaining the confidentiality of your sand77 username, password, and OTP codes. You must not share your login credentials with any third party. sand77 accepts no liability for losses arising from unauthorised access to your account where such access results from your failure to maintain credential security. Notify sand77 support immediately if you suspect unauthorised access to your account.
sand77 operates a mandatory KYC process. You may be required to submit government-issued identification, proof of address, and proof of payment method at any stage. Failure to complete KYC verification within the timeframe specified by sand77 may result in account restrictions including suspension of withdrawal capabilities.
sand77 accepts deposits and processes withdrawals via the following methods available to Pakistani users: JazzCash, EasyPaisa, HBL Internet Banking, UBL Internet Banking, Meezan Bank, and Visa/Mastercard debit cards. sand77 reserves the right to add or remove payment methods at any time without prior notice.
All deposits must be made in PKR. The minimum deposit amount is Rs 500. Deposits are credited to your sand77 account balance in real time or within a reasonable processing window depending on the selected payment method. sand77 does not charge fees on deposits, however your payment provider may impose their own transaction charges.
Withdrawal requests are subject to successful completion of KYC verification. The minimum withdrawal amount is Rs 1,000. sand77 targets processing of all approved withdrawal requests within twenty-four (24) hours. sand77 reserves the right to request additional documentation before processing any withdrawal. Withdrawals will only be returned to the same payment method used for the original deposit wherever technically possible.
All transactions on the sand77 platform are conducted exclusively in Pakistani Rupees (PKR). No currency conversion fees are charged by sand77. Any foreign exchange costs that may arise from your bank or payment provider are outside sand77's control and responsibility.
sand77 employs automated and manual fraud detection systems. Any deposit made using a payment instrument that does not belong to the account holder, or any transaction that appears to be associated with fraudulent, criminal, or money laundering activity, will result in immediate account suspension, reversal of transactions, and referral to relevant authorities where required by law.
All bonuses, free bets, and promotional offers made available by sand77 are subject to specific terms and conditions applicable to each individual promotion. These promotion-specific terms are communicated at the point of offer and are incorporated by reference into this Agreement. In the event of any conflict between promotion-specific terms and these general Terms & Conditions, the promotion-specific terms shall prevail in respect of that promotion only.
Bonus funds credited to your sand77 account are subject to wagering requirements before they may be converted to withdrawable real-money balances. The applicable wagering multiplier is specified in each promotion's individual terms. Games may contribute at different rates toward fulfilling wagering requirements — for example, certain slots may contribute 100% while live casino table games may contribute at a lower rate.
sand77 takes a firm position against bonus abuse. Actions including but not limited to opening multiple accounts to claim bonuses more than once, placing equal and opposite bets to artificially fulfil wagering requirements ("bonus hedging"), and coordinating with other players to exploit promotional structures, constitute bonus abuse. sand77 reserves the right to void bonuses, cancel winnings derived from abused bonuses, and terminate accounts found engaged in bonus abuse.
Bonus funds that are not used within the validity period specified in the applicable promotion terms will expire automatically and be removed from your sand77 account balance without compensation.
sand77 offers a range of gaming products including sports betting, live casino, slot games, and rummy. The availability of specific games and markets may vary and is subject to change at sand77's discretion, including for regulatory, technical, or commercial reasons. sand77 does not guarantee continuous availability of any specific game or market.
All bets placed on sand77 are subject to the platform's standard settlement rules applicable to each product category. In the event of a technical error, system malfunction, or manifest error in odds or game outcomes, sand77 reserves the right to void affected bets and return stakes to the relevant accounts. sand77's decision in such matters is final.
All sand77 casino and slot game outcomes are determined by certified Random Number Generator (RNG) software that has been independently tested and verified for fairness. sand77 does not manipulate game outcomes and has no ability to influence results once a game round has commenced.
Minimum and maximum stake limits apply to all sand77 gaming products. These limits are displayed within the relevant game interface or betting market and may be adjusted by sand77 at any time. sand77 also reserves the right to impose individual account-level stake restrictions where deemed necessary to protect the integrity of the platform.
The following activities are strictly prohibited on the sand77 platform. Engaging in any prohibited activity may result in immediate account suspension, forfeiture of balances, and referral to law enforcement authorities:
sand77 is committed to promoting responsible gaming across all its products and markets. We recognise that for a small number of players, gaming can become problematic, and we take our obligation to provide protective tools seriously.
All sand77 accounts have access to the following responsible gaming tools, available at any time through the account dashboard or by contacting sand77 support:
Need help? If you believe your gaming behaviour is causing harm to yourself or others, please contact sand77 support immediately at [email protected]. Our team is available 24/7 in English and Urdu and can activate protective measures on your account without delay. Gambling is entertainment — it should never feel like a financial obligation.
All content on the sand77 platform — including but not limited to software, source code, game interfaces, graphics, logos, trademarks, text, promotional materials, and database structures — is the intellectual property of sand77 or its licensed content providers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the sand77 platform solely for your personal, non-commercial gaming purposes. This licence does not extend to copying, reproducing, distributing, publicly displaying, or creating derivative works from any sand77 content without prior written authorisation from sand77.
The sand77 name, logo, and all associated trademarks are the exclusive property of the Company. Unauthorised use of any sand77 trademark in connection with products, services, or communications not affiliated with sand77 is strictly prohibited.
To the fullest extent permitted by applicable law, sand77 shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of or inability to use the sand77 platform, including but not limited to:
In all cases, sand77's maximum aggregate liability to any User shall not exceed the total amount of real-money funds deposited by that User and held in their sand77 account at the time the claim arises.
The sand77 platform is provided on an "as is" and "as available" basis. While sand77 makes all reasonable efforts to maintain platform stability and security, no warranty — express or implied — is given regarding uninterrupted or error-free access to the platform.
sand77 collects, processes, and stores personal data in accordance with its Privacy Policy, which forms an integral part of this Agreement and should be read alongside these Terms & Conditions. By registering a sand77 account, you consent to the collection and processing of your personal data as described in the Privacy Policy.
sand77 will not sell your personal data to unaffiliated third parties for their independent marketing purposes. Personal data may be shared with third-party service providers who assist in the operation of the sand77 platform — including payment processors, KYC verification providers, and fraud prevention systems — under appropriate data processing agreements.
For full details of what data sand77 collects, how it is used, and your rights as a data subject, please refer to the sand77 Privacy Policy.
You may request closure of your sand77 account at any time by contacting sand77 support. Upon account closure, any remaining real-money balance (net of applicable pending bonus requirements) will be returned to your verified payment method within ten (10) business days, subject to completion of KYC verification if not already completed.
sand77 reserves the right to suspend, restrict, or permanently close any account at its sole discretion, including in circumstances involving: breach of these Terms & Conditions; fraudulent, abusive, or criminal activity; provision of false registration information; failure to complete KYC verification within a reasonable timeframe; or any other conduct that sand77 reasonably determines to be harmful to the platform, other users, or the Company.
Upon termination of an account for breach, sand77 reserves the right to void all pending bets, forfeit bonus balances, and withhold real-money balances pending investigation. Where termination is for non-breach reasons (such as a voluntary closure request), real-money balances will be returned in accordance with section 12.1 above.
These Terms & Conditions are governed by and shall be construed in accordance with the laws of the jurisdiction in which sand77 holds its international gaming licence. Any dispute arising out of or in connection with this Agreement that cannot be resolved informally through sand77 customer support shall be referred to binding arbitration in accordance with the rules of the applicable licensing authority.
Before initiating any formal dispute process, Users are encouraged to contact sand77 support at [email protected] to seek an informal resolution. sand77 commits to responding to all formal complaints within five (5) business days of receipt.
Nothing in this section shall limit sand77's right to seek injunctive or other equitable relief from a court of competent jurisdiction in respect of intellectual property rights, fraud, or unauthorised access to the platform.
sand77 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, sand77 will provide reasonable notice to registered Users via the email address associated with their account and/or via a prominently displayed notice on the sand77 platform.
Continued use of the sand77 platform following notification of updated Terms & Conditions constitutes your acceptance of the revised Agreement. If you do not agree with any amendments, you must cease using the sand77 platform and may request account closure in accordance with section 12.1.
The date shown in the "Effective Date" field in the hero section of this page reflects the date on which the current version of these Terms & Conditions came into effect.
For any questions, concerns, or complaints relating to these Terms & Conditions or your use of the sand77 platform, please contact the sand77 support team through the following channels:
sand77 is committed to resolving all User concerns fairly, promptly, and transparently. Our support team — based with deep understanding of the Pakistani market — is equipped to handle queries from players across Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, and beyond.
sand77 believes that clear, honest terms are the foundation of a trustworthy gaming platform. Here is what sets sand77's approach apart from the rest of the Pakistani online gaming market.
sand77's Terms & Conditions are written to be understood — not buried in deliberately confusing legal jargon. Every clause has a clear purpose and is explained in language accessible to all Pakistani users regardless of legal background.
sand77 operates under an international gaming licence, meaning these Terms & Conditions are subject to regulatory oversight. The platform is held to standards of fairness and player protection that are independently monitored.
sand77 does not charge fees on deposits or withdrawals. All PKR transactions are processed at face value. Any costs that arise from your payment provider — such as JazzCash or EasyPaisa transaction fees — are outside sand77's control and are clearly communicated.
sand77 commits in these Terms to processing approved withdrawal requests within 24 hours — a standard that most Pakistani gaming platforms do not match. This commitment is written into the Agreement, not just stated in marketing materials.
sand77's KYC process is not a barrier — it is a protection. Mandatory identity verification ensures that only you can withdraw your funds, prevents fraud, and enforces the 21+ age requirement that keeps the platform safe for all users.
sand77 commits to providing advance notice of any material changes to these Terms & Conditions via registered email. You will never log in one day to find that the rules have changed without your knowledge — transparency is a core sand77 value.
Now that you have read the sand77 Terms & Conditions, you know exactly what to expect. A fair platform, fast PKR withdrawals, 24/7 Urdu and English support, and a 200% welcome bonus up to Rs 50,000 waiting for new players.
21+ only. Gaming involves financial risk. Please gamble responsibly. Full Terms & Conditions apply.