This Privacy Policy explains how sand77 collects, processes, stores, shares, and protects your personal information when you register an account, use our gaming products, or interact with any part of the sand77 platform at sand77.ws. We are committed to handling your data with transparency, security, and respect — particularly for our users across Pakistan.
Your privacy matters to sand77. This document is a legally binding statement of how sand77 handles your personal data. By using the sand77 platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, please discontinue use of the sand77 platform and contact us to request account closure.
sand77 ("we", "us", "our", "the Company", "the Platform") operates the online gaming platform accessible at sand77.ws. sand77 is the data controller responsible for the personal information collected through this platform. We operate under an international gaming licence and serve players primarily across Pakistan, including in Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, Multan, Sialkot, and beyond.
For the purposes of this Privacy Policy, "personal data" means any information that relates to an identified or identifiable natural person — including your name, mobile number, date of birth, payment details, gaming history, and device identifiers collected in connection with your sand77 account.
All questions, requests, and concerns relating to this Privacy Policy should be directed to our Data Protection contact at [email protected]. Our support team is available 24 hours a day, 7 days a week, in both English and Urdu.
sand77 collects the following categories of personal data from users of the platform:
| Data Category | Examples | Purpose |
|---|---|---|
| Identity | Name, CNIC, date of birth | KYC, age verification, account security |
| Financial | JazzCash deposits, withdrawals, balance | Payment processing, fraud prevention |
| Gaming Activity | Bets, game sessions, PSL wagers | Game delivery, responsible gaming monitoring |
| Technical | IP address, device type, browser | Security, fraud detection, platform optimisation |
| Communications | Support chat, emails | Customer service, dispute resolution |
sand77 collects personal data through the following channels and mechanisms:
sand77 uses the personal data we collect for the following specific purposes:
To create, maintain, and manage your sand77 account, including verifying your identity, authenticating your logins, and processing your account settings and preferences.
To process your PKR deposits and withdrawal requests via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and card payment methods. Financial data is retained to satisfy anti-money laundering (AML) record-keeping obligations.
To verify that you are at least 21 years of age and to comply with applicable anti-money laundering, counter-terrorism financing, and know-your-customer obligations imposed by sand77's international gaming licence conditions.
To deliver and improve all sand77 gaming products — sports betting, live casino, slots, cricket betting, rummy — and to personalise your gaming experience based on your activity and preferences.
To monitor your gaming patterns for indicators of problem gambling behaviour, to enforce deposit limits and self-exclusion orders you have set, and to send responsible gaming communications where sand77 determines it is in your interest to receive them.
To detect, investigate, and prevent fraudulent transactions, multi-accounting, bonus abuse, match-fixing involvement, money laundering, and other prohibited activities as described in the sand77 Terms & Conditions.
To respond to your enquiries, resolve disputes, and maintain records of support interactions for quality assurance and training purposes.
Where you have given explicit consent, to send you promotional offers, bonus announcements, PSL betting tips, and platform updates via SMS, email, or in-platform notification. You may withdraw marketing consent at any time through your account settings or by contacting support.
sand77 processes your personal data on the following legal bases:
sand77 does not sell your personal data to unaffiliated third parties for their independent commercial or marketing purposes. However, sand77 does share personal data with carefully selected third-party service providers in the following circumstances:
All third-party data processors engaged by sand77 are bound by contractual data protection obligations that require them to process your personal data only for the specified purpose, to maintain appropriate security standards, and to return or destroy data when the processing relationship ends.
The sand77 platform uses cookies and similar tracking technologies to deliver a functional, secure, and personalised user experience. The following categories of cookies are used:
These cookies are essential for the sand77 platform to function correctly. They manage your login session, maintain your account authentication state, and enable core security features. These cookies cannot be disabled without breaking platform functionality.
With your consent, sand77 uses analytics cookies to understand how users interact with the platform — which pages are visited, how long sessions last, and where users encounter difficulties. This data is used in aggregate form to improve the sand77 user experience for Pakistani players.
These cookies remember your preferences — such as your preferred language (English or Urdu), your last login method, and display settings — so you do not need to reconfigure them each time you visit sand77.
You can control non-essential cookies through your browser settings or through the sand77 cookie preference centre available on the platform. Disabling strictly necessary cookies will impair your ability to use the sand77 platform. Disabling analytics or functional cookies will not prevent you from accessing gaming products but may affect the quality of your experience.
sand77 retains your personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, subject to the following minimum retention periods:
Upon expiry of the applicable retention period, sand77 will securely delete or irreversibly anonymise your personal data.
sand77 implements a comprehensive programme of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include:
Your responsibility: While sand77 maintains robust platform-side security, you are responsible for keeping your login credentials, OTP codes, and device access secure. Never share your sand77 password with anyone — including anyone claiming to be from sand77 support. sand77 will never ask for your password.
As a sand77 user, you have the following rights in respect of your personal data. To exercise any of these rights, contact sand77 at [email protected]. sand77 will respond to all rights requests within thirty (30) days of receipt.
Request a copy of all personal data sand77 holds about you. We will provide a structured summary of your data within 30 days.
Request correction of any inaccurate or incomplete personal data sand77 holds about you, including name, date of birth, or contact details.
Request deletion of your personal data where it is no longer necessary, subject to legal and regulatory retention obligations that may override this right.
Request that sand77 restricts processing of your data in certain circumstances — for example, while the accuracy of data is being contested.
Request your personal data in a structured, commonly used, machine-readable format suitable for transfer to another service provider.
Object to sand77 processing your data for direct marketing purposes. You may also object to processing based on legitimate interests where your personal circumstances warrant it.
The sand77 platform is strictly intended for adults aged 21 years and over. sand77 does not knowingly collect or process personal data belonging to individuals under the age of 21. If sand77 determines at any point — through KYC verification or otherwise — that an account holder is under 21 years of age, the account will be immediately suspended, all gaming activity will be voided, and any deposited funds will be returned to the original payment method following investigation.
If you are a parent or guardian and believe that a person under the age of 21 has registered a sand77 account using false information, please contact us immediately at [email protected]. sand77 will investigate the matter promptly and take appropriate action, including permanent account closure and data deletion where legally permissible.
sand77 uses your gaming activity data — including session frequency, deposit patterns, wagering volumes, and loss trajectories — as part of our Responsible Gaming monitoring programme. This processing is carried out in your interest and forms part of our obligations under our international gaming licence.
Where our monitoring systems identify patterns consistent with problem gambling behaviour, sand77 may contact you with information about responsible gaming resources, or may proactively apply protective measures to your account. This type of data use is not marketing — it is a player welfare function, and it will not be disabled even if you have opted out of promotional communications.
Data relating to self-exclusion orders, cooling-off periods, and deposit limits you have set is retained for the full duration of those restrictions and for five (5) years thereafter, to prevent circumvention through new account registration. For full details of sand77's responsible gaming programme, please visit the Responsible Gaming page.
sand77 operates internationally and some of your personal data may be processed by sand77 staff, infrastructure providers, or service partners located outside Pakistan. Where personal data is transferred internationally, sand77 ensures that appropriate safeguards are in place, including contractual data protection clauses that impose equivalent data protection obligations on the receiving party.
Payment data transmitted to Pakistani payment processors — including JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank — is processed within Pakistan's financial network and is subject to the applicable Pakistani financial data handling regulations. sand77 takes all reasonable steps to ensure that international data transfers are limited to what is strictly necessary for the purposes described in this Privacy Policy.
sand77 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or our platform's features. Where updates are material — meaning they affect how we collect, use, or share your personal data in a significant way — sand77 will notify you by email to your registered address and/or via a notice displayed on the sand77 platform prior to the changes taking effect.
The "Effective Date" shown at the top of this page indicates when the current version of this Privacy Policy came into force. Continued use of the sand77 platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should discontinue use of the platform and request account closure in accordance with the sand77 Terms & Conditions.
For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by sand77, please contact us through the following channels:
sand77 is committed to handling all data-related enquiries with care and transparency. Whether you are writing from Karachi, Lahore, Islamabad, or anywhere else in Pakistan, your privacy matters to us and your requests will be handled with the same level of diligence regardless of your location.
sand77 was built on the principle that Pakistani players deserve the same standard of data protection as users on any internationally licensed gaming platform. Here is what that commitment looks like in practice.
All data transmitted between your device and sand77 is protected by TLS encryption. Your personal and financial information is stored using AES-256 encryption — the same standard used by major international banks.
sand77's mandatory KYC process protects you as much as it protects the platform. By verifying every account, we ensure that only you can withdraw your PKR funds — nobody else can access your money.
sand77 does not and will not sell your personal data to unaffiliated third parties for their commercial benefit. Your data is used to operate sand77 and protect you — full stop. No exceptions, no workarounds.
Promotional communications from sand77 are fully opt-in. If you do not want to receive PSL betting offers, bonus notifications, or platform updates, you can opt out at any time through your account settings.
Sand77 commits to responding to all data subject rights requests — including access, rectification, and erasure requests — within thirty calendar days of receipt. No delays, no runaround.
sand77 operates under an international gaming licence that imposes binding data protection obligations on the Company. Our privacy practices are subject to regulatory oversight — we are accountable to more than just our own policy.
Now that you understand how sand77 protects your personal data, join Pakistan's most transparent gaming platform. Secure PKR deposits, 21+ verified accounts, and 24/7 support in English and Urdu — all backed by an internationally licensed operation.
21+ only. Gaming involves financial risk. Please gamble responsibly. Full Terms & Conditions apply.